Privacy Policy

We collect information you provide directly when making a reservation: • Contact details: name, phone number, email address (optional) • Reservation details: pick-up/return dates, locations, vehicle preferences, flight number (optional), notes (optional) • Payment information: processed securely by our payment partners (we do not store full card details) • Communication records: correspondence with our support team

We use your data to: • Process and manage your reservations • Send booking confirmations and updates via email or SMS • Contact you regarding your reservation (pick-up arrangements, changes, support) • Comply with legal obligations (tax, accounting, law enforcement requests) • Improve our service and prevent fraud

We do not sell your personal data. We share information only with: • Service providers: payment processors, SMS/email delivery services, cloud hosting • Legal authorities: when required by law or to protect our rights • Business partners: only with your explicit consent for marketing (opt-in)

• Reservation records: retained for 5 years for legal and accounting compliance • Communication logs: retained for 2 years • Marketing data: retained until you unsubscribe or request deletion • You may request deletion of your data at any time (see Your Rights)

Under applicable data protection laws (including GDPR for EU residents and Tunisian Law No. 2004-63), you have the right to: • Access your personal data • Rectify inaccurate data • Request erasure ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, contact us at boussifsunrise@gmail.com

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no internet transmission is 100% secure.

We use essential cookies for session management and booking functionality. We do not use third-party analytics or advertising cookies. See our Cookie Policy for details.

Your data may be processed in Tunisia and the European Union. We ensure adequate safeguards for any cross-border transfers.

Our service is not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, contact us immediately.

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our service constitutes acceptance of the revised policy.

For questions about this Privacy Policy or your data: Sunrise Car Rental Tunisia Email: boussifsunrise@gmail.com Phone: +216 25 406 306 / 29 234 266